![]() The TSA says that PPBM is not required on domestic flights. That rule started after the 1988 bombing of Pan Am Flight 103 over Lockerbie, Scotland, when a terrorist hid a bomb inside a checked bag but never boarded the plane. ![]() One rule is PPBM, or positive passenger bag matching, requiring international flights to remove a checked bag if its passenger doesn't board. Southwest Airlines is facing scrutiny from federal officials after significant flight disruptions during the holiday travel season, NBC 5's Patrick Fazio reports. Domestic and international flights follow different rules. ![]() "I had put tracking tiles in our luggage before we left, and I could see where they were the whole time, and they sat in Nashville for about a week," Andrea Grasenick said.Īirline responsibility for checked luggage has been guided by security concerns. Many passengers were left searching for their luggage, wondering why Southwest didn't take their bags off the canceled flights and return them to customers. Those extreme circumstances not only canceled more than 16,000 flights. 27 video statement saying, "We need to double down on our already existing plans to upgrade systems for these extreme circumstances so that we never again face what’s happening right now." Southwest Airlines CEO Bob Jordan addressed the travel disruptions in a Dec. Launched in 1971, Southwest Airlines touted itself as one of the most loved, most efficient and profitable airlines. But a holiday storm and outdated computer software brought the airline to a screening halt. Southwest to Give Over $300 in Points to Customers Impacted by Cancellation Chaos "That's what they said, the luggage is going to be sent wherever the destination is and then brought back here, which is absolutely insane," said Mark Murman, a Southwest passenger who never left Chicago. Apparently, they went wherever the destination that plane went," said one passenger whose flight was canceled at Midway Airport. They were not the only Southwest passengers who lost their checked bags. "We were told that they would have to go through Ft. "Southwest was telling us that we had to wait for our bags to go to our final destination before we would be able to claim them," Andrea Grasenick said. So they booked a flight home on United Airlines without their checked bags. They say they waited in customer service lines for a total of eight to 10 hours without getting on board another flight and missed their cruise. The couple got stuck in Nashville for two days when Southwest canceled their connecting flight. NBC 5 Investigates found that while the airline is unique for its "bags free policy," it is also different in how it handles checked passenger bags. Sign up for the weekly Chicago Catch-Up newsletter here. Safety Management Systems Find out about our systematic and structured approach to safety management as well as access to our online form for reporting a safety concern.Feeling out of the loop? We'll catch you up on the Chicago news you need to know.Planning & Design Interested in the master plan for future expansion and development of airports within our system? Everything you need to know is right here.Find the most recent requests and track your bid here. Bids & Requests The County Airport System always has projects in the works in need of partners.Reports Peruse reports and information on airport system issues.Environment Learn about our efforts to address noise and wildlife concerns.Arrive early and explore our museum worthy public art collection. Art Add a little culture to every travel experience.Stay up-to-date on the latest happenings at Sacramento International and always be the traveler in the know. Frequently Asked Questions From advertising opportunities at the airport to general information, find your answer here. ![]() Passenger Services Find information on services for passengers with disabilities, lost and found, amenities throughout the airport and our Tarmac Delay Plan here.Check out interactive maps of the terminals, roadways and parking. ![]() Looking like an expert traveler means knowing your way around. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |